(Another “by request” post!)
People really seem to have a hard time with “who” and “whom.” The difference is that “who” is the subject and “whom” is the object.
Examples:
Who ate all the banana bread? “Who” is the subject who did the action. (In this case, it was Eddie.)
To whom did Tom give head lice? Here, “Tom” is the subject who gave lice to some unfortunate soul. (And that’s just a joke.)
Here is a trick: If you can replace the word with “him,” use “whom” (think “m”). If you can replace it with “he,” use “who.” Rewrite the sentence to see if it makes sense.
To whom would you like to speak? I would like to speak to him.
Who shall I say is calling? You can say he is calling.
Now I’m off to make more banana bread before the phone starts ringing and my head begins to itch.
Observe and report 
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