Yes, mine is a 2008.
Dear “Ross B.” at Volkswagen Customer Care:
Thank you so much for writing me and apologizing for my “negative feelings towards Volkswagen.”
Unfortunately, my negative feelings toward Volkswagen increased today. Why? These words: “I apologize we are unable to assist with the cost of repairs.”
I’m sure you are sincere when you write, “Even when we are unable to financially assist, it is important to me that you and your kids feel safe.”
Sure. You certainly do not want our deaths on your conscience.
Your solution? Sending me to another dealership and having the “Region Case Manager” follow up with the dealership. A follow-up. Gee, thanks. I feel so much better.
You know what has made me feel better? The support of my friends who say they are glad to know about my problems so that they don’t buy a Volkswagen.
After I published my last post, one of my friends immediately wrote me to say that she had the exact same problem with acceleration in her VW and the Macon dealership finally fixed her car.
What makes me feel worse is that VW knows that the problems with acceleration (and with the upholstery) exist but THEY WON’T DO ANYTHING ABOUT THEM.
Hasn’t Volkswagen learned anything from GM and Toyota?
I guess not.
Sorry, Ross B., but this isn’t over. I plan to be Volkswagen’s worst nightmare until my issues are resolved.
On a mission,
Beth
Observe and report 
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