Dear Sir:
You look like a well-put-together gentleman ready for a day of traveling with meetings upon arrival. You’ve taken pride in your appearance. Your shirt is crisp, shoes shined. You look like you have some sense.
I’m beginning to think that looks can be deceiving.
Why are you watching videos on your phone with the volume turned up as loud as it can go? You are aware that this is a public place, being an airport and all, right?
Please sir, use headphones or wait until you are alone. Match your wits to that sharp appearance. Your fellow travelers will thank you.
Sincerely,
Beth
Observe and report 
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