Dear Georgia Department of Revenue:
It’s been more than three weeks since I dutifully mailed in my 2015 tax forms. Your federal counterparts (i.e., the IRS) cashed my payment check the day they received my forms. Yet I’m still waiting for my refund from you.
Usually I file electronically and get my refund lightning fast. However, thanks to some asshat who tried to steal my identity on a federal return (little did they know that I am not a federal refund kind of gal), I had to mail in the forms.
So now I’m wondering, “Where’s my refund?” It’s a common-enough question that you have a web page devoted to the answer. Let’s break it down:
You cannot help me by phone (no number given) or walk-in (Where would I go to do that in Savannah?) until 30-45 days have passed. I repeat (and so do you): 30-45 days. That is an eternity in today’s instant-gratification society.
Oh wait: You have a portal to allow tracking.
Great!
I signed up. I received this response when I tried to track my refund:
What is the freakin’ deal?
Comma splice aside (What? No one to proofread? There should be SOMEONE, given the fact that employees aren’t tied up helping people for 30-45 days or so), I promise I entered the correct information. I’m looking at my tax forms. I used my SSN to log in, for crying out loud.
I don’t want to get all loud, Rihanna style, but I do want my refund.
I shouldn’t expect efficiency and logic from a government entity, but I do. I’m optimistic like that. So if you could get your act together, that would be great.
Yours in fiscal responsibility,
Beth
Observe and report 
With negative interest rates you are better off “saving” this way as you won’t get back less than your claim. I prepay taxes for the same reason. Your bond geek friend, deTina
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Love you, bond geek friend!
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