One more cruise post. I promise this is it.
Dear Royal Caribbean:
My family and I are veteran cruisers, yet our vacation this month was our first foray into the Royal Caribbean world. We won’t be back.
Here’s why:
Oasis of the Seas is a massive boat that holds about 6,200 passengers. We paid much more than we would have paid on our go-to line, Carnival, chiefly because there was more to do on Oasis of the Seas (a rock-climbing wall!).
However, that makes no difference if the activities aren’t open on a regular basis.
But that wasn’t the only issue. I have comments/suggestions, if you want to read them:
1. The comedy club only holds about 120. That means only about 2 percent of the people on board can see a show. That’s a problem.
2. With the exception of the cabin stewards and the buffet and some dining room staff, the staff are unpleasant, unfriendly people. Either hire people who can be friendly despite the crappy hours they work, or give them better schedules so they don’t become crabby.
3. Fix the microphones in the Opal Theater. The orchestra overpowers the singers at every show.
4. If a party of 11 calls a year in advance, they should be able to sit together at dinner.
5. Accuracy counts in your description of excursions. If you show a water slide in the image of the water park excursion, the slide should be included in the water park excursion. If you say you will be going to a reef and that reef no longer exists thanks to a hurricane, then you need to remove that part of the description and drop the price.
6. Please put chairs and tables along the sides of the pool for nonsmoking adults who want to get together to play Uno. The smokers had the best setup: alcoves with plenty of tables and chairs.
7. Don’t accidentally put salt instead of sugar in the meringue on the first day. That puts people off the desserts for the rest of the time.
8. If you go to the trouble of having an “authentic” British pub, then have the decency to have Guinness on tap. Do not serve it in a can.
9. If you want to entice people to come to the spa, locate it near a window. No one wants to spend money for the steam rooms/hot seats if they are going to be staring at wood paneling. Also, train your masseuses to give an actual massage. If I want to have someone just pat me a few times on the back, I’ll hire one of my kids (and it will only cost me permission to buy a Fortnite battle pass.)
10. If you say you are going to have a volleyball tournament, then you need to have that volleyball tournament. Some people (Not naming any names, Patrick) plan their whole day around it. Don’t make people have to get loud on vacation.
11. Please require hairnets or hats for all those who handle food. There were too many hairs in the buffet to count. (And that’s just gross.)
The moral of the story is this: Bigger is not always better.
Sorry, Royal family.
Calling Carnival for next year’s trip,
Beth
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