Dear Santa,
Hey there! It’s been quite a year, amirite? Here I thought this year would be better. You brought us all vaccines, after all.
But no. Different year, same pandemic, different variants. Same stupid people prolonging the bullshit for everyone.
Sigh.
When I saw you recently, I asked for an end to the pandemic. I’d like one other thing, if you don’t mind:
Better customer service in the greater St. Louis area.
So far, I’ve had trouble with the following entities:
- Spectrum (It took three visits from three technicians plus six phone calls to get my Internet/cable service installed. And my bill still isn’t right.)
- All-Appliance Repair (Three visits — one from a COVID-positive tech no less — to get my ice maker working.)
- The Chimney Sweepers (Brittany was great, but the fact remains that someone was supposed to come last week and didn’t. Brittany was a reschedule.)
- St. Louis Towing (I waited 3.5 hours for a tow truck when my car stopped running on Olive Street. It was supposed to take 30 minutes.)
- Suntrup Volkswagen (A return call telling me they received said car would be great.)
Everyone is very nice, but I’m bothered by the inefficiency. And that I have to stay on top of things.
So it would be great if you could give a little Kringle kick in the keister to service-oriented businesses.
Thank you, and I hope you have a merry COVID-free Christmas. Maybe you should just throw the presents down chimneys to minimize contact.
Love,
Beth
Observe and report 
Dear Beth, the anarchy and disillusionment in the service industry is rampant. I washed my hands of it. It’s out of my power. After all, I’m not god. Your pal, Santa T. Claus P.S. Merry Christmas
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Haha! True. Nothing Santa can do, really.
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