Feeds:
Posts
Comments

Archive for the ‘Technology’ Category

Dear Internet Experts,

Notice that I did not say “experts on the internet.” There is a difference. Just because you have access to all sorts of information, that does not mean you are an expert on various topics.

Case in point: 45 (incoming 47) spends loads of time on his phone, could Google “tariffs” if he wanted, but does not seem to understand how they work. Fact: Other countries do not actually pay the price.

(And those who think tariffs won’t drive up costs ALSO could have done a quick Google search BEFORE the election when it would have been most helpful, not afterward.)

I read a surprising exchange on the platform formerly known as Twitter. A person actually said that having a degree in a subject doesn’t make you an expert.

Um. What?

I’ll allow that maybe it doesn’t make you THE expert, but it does make you AN expert. You certainly would be better versed in the subject than some rando.

I have a graduate certificate in explosives technology. I wouldn’t call myself an expert, but I would say I know more than the average person.

In the runup to the election, I had friends of Facebook friends — people who didn’t know me — trying to tell me about the “woke liberal media,” “fake news” and media ownership.

I wanted to scream, “I worked in media for 30+ years. I literally wrote the book** on media ownership. SHUT UP.”

When did people become so anti-science and anti-knowledge? When did people stop listening to people who have experience and expertise and KNOW WHAT THEY ARE TALKING ABOUT?

Can you imagine someone who has never done your job telling you they know more about it than you do? You would be outraged. And rightfully so.

So why, dearest Internet Expert, do you think it is OK to do this on social media?

Look at this exchange about COVID (which, by the way, is still around and killing people, even though we like to ignore it):

So let’s recap: A person with an advanced degree in virology is being told by these “Internet Experts” that she:

  • is giving terrible advice.
  • lives in a fantasy.
  • is a low IQ individual.
  • doesn’t know anything.

Her actual job for more than 10 years is studying viruses, but yet she doesn’t know as much as these three fools?

GTFO.

For kicks, here are their profiles:

So they seem fun.

Honestly, where do people get off?

I saw this just today:

I’m all for people having opinions, but come on: We are not equal in all areas. There is and should be a hierarchy of knowledge.

For example, I will listen to my doctor about my health over WebMD. (It’s better that way anyhow: WebMD always says I’m dying tomorrow.)

My point? Stay in your lane. I’m sure you have an expertise. We will trust you in that area. In return, please trust others who are experts in their fields.

Google is a great tool, but it is no match for a true education.

Thanks for your consideration,
Beth

*Pink Floyd seems appropriate here.

**OK, it was a book-length dissertation, but still.

Read Full Post »

Hey kids!

Auntie Beth is back to help you make sense of the weather.

If Marge from the holler is trying to tell you the gub’ment is controlling the weather, don’t believe her.

This is the same person who thought that Jewish space lasers caused California wildfires.

Also, she’s PART of the government.

Also, she’s said humans don’t cause climate change (but if they did that it’s good for us.).

But humans DID cause Hurricane Helene?

Really, it boggles the mind.

But MTG isn’t the only halfwit out there tweeting (er .. Xing) nonsense.

  1. Application (louder for people in the back)
  2. Abandoned
  3. Sound waves
  4. Joins applications for fun things like time travel and invisibility cloaks and urinal headrests
  5. Can’t we get rain over deserts?

But wait, here’s more:

Ok, y’all: I’m going to address just one thing to bring the rest of this nonsense into focus:

These storms brewing in the Atlantic at the same time? Not a coincidence.

That’s right. That’s because IT’S HURRICANE SEASON.

Hurricane season runs June 1-Nov. 30 EVERY YEAR.

It’s at its most active in late August and September when water temperatures in the Gulf and in the Atlantic are at their warmest.

(Reality check: When was Hurricane Katrina? Aug. 29, 2005. Who was president? George W. Bush. When was Hurricane Andrew? Aug. 24, 1992. Who was president? George H. W. Bush.)

Facebook reminded me I was worried about the path of Hurricane Matthew at this time eight years ago.

So a little check back around this time every effing year would find a few storms brewing in the Atlantic. These storms have gotten more intense. Why? CLIMATE CHANGE, YOU ABSOLUTE TURNIP.

(Ok. I’m breathing. I’m breathing. In with the good air. Out with the bad.)

Back to the U.S. government controlling hurricanes. Does it? No. Did it? If you count some light cloud seeding back in the 1960s-1980s? Still no (it didn’t work).

Auntie Beth recommends you stop believing complete buffoons and liars and start believing and helping people who want to do things such as:

  • Reduce carbon emissions
  • Replace and repair critical infrastructure
  • Find and fund insurance for homeowners and renters in areas potentially most affected
  • Build storm-resilient structures
  • Develop new clean-energy sources and technology

If you can’t do that, at least stop sharing misinformation on Leon’s sinking barge of barf.

Auntie Beth thanks you.

*Sorry, Cher.

Read Full Post »

Dear Friends and Family,

So let’s recap quickly:

Howard and Jeanne adopted me and loved me fully.

Mom breathes in that new-baby smell.
I was a daddy’s girl. Completely.
I know I don’t seem happy and grateful in this photo, but I was. Later. 😉

I loved them and didn’t dwell on the thought of my birth family.

However, I will cop to entertaining fantasies of being surprise royalty. You know, “Princess Diaries” style.

We were the only ones in Atlanta. Dad’s family was in Pennsylvania/New Jersey and Mom’s in Missouri. (This becomes important in the next installment.)

We visited each family roughly every other year. I read books in the back of the car and alternately wanted a sibling and was glad I didn’t have one.

I grew up. Went to college. Graduated. Worked in journalism. Got the letter. Put the letter away. Started dating Eddie. Got married. Had kids. Searched their faces for any scrap of me. Found very little. (Eddie’s genes are strong.)

But sometimes it was there.

Gideon stars as the saddest baby in the world.
The only pic of Dominic where I can actually see a little of me.

My parents were always there. Rock solid.

But they didn’t take care of themselves. Their health declined. Mom passed in 2009, Dad in 2017.

For Christmas 2017, Eddie got me the best gift ever — a gift that keeps on giving.

It was an Ancestry DNA kit.

I swabbed and sent.

The results came back in the middle of a family tragedy. It was a much-needed bright spot to find a second cousin (Laura) with genealogy as a hobby.

I sent her that letter.

Not only did Laura know who my mother was, but she was going to see her the following month. I learned I had a half brother and sister.

So that was … a lot.

Laura met up with Kathleen and gave her photos of me and my family, along with my contact information.

For her it was … a lot.

Time passed as we both adjusted to the idea.

On this exact day (New Year’s Eve) in 2019, I decided my New Year’s resolution would be to write to my birth mother. I used my good stationery and employed my best handwriting. Sent it off once the holidays died down.

A few days later — Jan. 15, 2020 to be exact — I got a call from a Missouri number I didn’t recognize. I didn’t answer it for three reasons:

  1. I don’t answer calls from numbers I don’t know.
  2. I hate to talk on the phone.
  3. I was serving as Secretary in a Brookhaven Chamber of Commerce meeting.

I let it go to voice mail. Then I took a look at the transcript (Visual Voice Mail).

"Hi Beth, this is Kathy, your birth mother ..."

You know that falling scene in “Vertigo?” Yeah.

Scary!

But it was also exciting.

I called back (because of course I did). We set up a time to talk properly.

And that brings us to Part 3 of this journey.

Until next time …

XO,
Beth

*In case you didn’t get the reference.

Read Full Post »

Dear People Who Like Speaker Phone:

You have to stop. Seriously. You live in this world with other people who do NOT need or want to hear your conversations.

I’ve mentioned this before.

Why are you still doing it?

All loud. On speaker. In a grocery store.

And you people who like to watch videos with the sound up and no headphones? That goes for you too.

Don’t be loud in public. The world is not your living room. Have some dang manners.

Kthxbye,
Auntie Beth (I’m no Miss Manners, but I’ll do.)

Read Full Post »

Dear Gary Chapman:

Trish the Human told me about your “Five Love Languages” philosophy ages ago. I have three languages competing for the top, but Acts of Service usually wins. No surprise.

I would like to propose Five Text Languages. I’m pretty sure everyone I know falls into one of these categories.

  1. Actual words
  2. Gif
  3. Emoji
  4. Bitmoji
  5. None

Words: I text in full sentences with proper grammar and punctuation. (Of course I do.) Gideon does too. Dominic texts in words without grammar or punctuation, and I want to die.

Gif: My niece Chelsea is definitely a Gif fan. This is my second favorite way to communicate.

Emoji: Eddie is an emoji user. And sometimes I can’t figure out what he means.

Bitmoji: Trish the Human is a bitmoji fan, as is my new friend Andy. (A discussion with him was the inspiration for this post.)

None, aka radio silence: This style is no style at all because these people DON’T TEXT back for DAYS, if ever. Brian and Edgar, I’m looking at you.

Which one are you?

I’m guessing you use words because you are an author.

If you read this, let me know in the comments.

Yours in service,
Beth

Read Full Post »

Dear @adampocalypse,

I’m very sorry my public reply to your public question to AITA on Twitter upset you so much that you blocked me.

I’ve never been blocked before — not to my knowledge, anyway.

Maybe you block people regularly, so you don’t remember our exchange.

(And if you do block people regularly, perhaps you should stay off Twitter. Or stop commenting on tweets from popular accounts.)

To remind you, @AITA_reddit posted a selection involving a grown woman whose teenaged boys were mortified by her One Direction decor in one of the bathrooms.

As a mother of teenaged boys, and as someone who loves One Direction, I was interested in the post and fully on her side (as most people were).

But there’s always one person who wants to make it awkward.

That person was you.

It seemed like quite a leap from liking a band to being a pedophile. I’m shocked 584 people implied they agreed with you.

I was compelled to respond. (Because of course I was.) But I wasn’t the only one.

1. Target sold these candles.
2. I guarantee you that most moms of teenaged boys are not into thinking sexually about teenaged boys. They are gross.
3. Yes, I know some women do. That’s gross too. And, thankfully, not that common.

I think you are too sensitive to be on a public forum. You also seem to be projecting.

I am a middle-aged woman who thinks Harry Styles is very cute. He does not meet the age requirement (half my age plus seven) for naughtiness, and also, HE’S A CELEBRITY I’LL NEVER MEET.

Harry IS dating an older woman in the age-gap allowance (Olivia Wilde), so good for her.

(Side note on the age thing: I’m very excited to know that I can date all those hot middle-aged men when I’m 80. Cougaring FTW!)

When my aforementioned teenaged boys were young, they liked to watch iCarly. So I watched too. I thought Freddie Benson was adorable, but I did not want to sleep with him.

Now?

Hello, Freddie!

But no. Still not in the acceptable range. (Also, I’m married. Hi, Eddie!)

My point?

You can think someone is cute and not want to groom them for sex.

Just because a grown woman likes a boy band does not mean she is a pedophile.

I’m sorry if that’s hard for you to believe. And that, sadly, says more about your life.

I’m sorry my response upset you enough for you to block me. You didn’t need to worry, though: I had not planned on having any subsequent interaction with you.

May your future responses to @AITA_reddit bring you more peace, joy and solidarity than this one.

Sincerely,
@BethCon5

*I’m apparently a mean girl, so this works.

Read Full Post »

Dear Georgia Power,

We all knew Zeta was coming. We all knew there would be rain and high winds. We all knew the power would go out (because it goes out here if someone coughs too violently).

As a result, this family has a propane stove, a generator, hurricane lamps and many portable phone charging blocks.

So it was not a surprise to wake up yesterday at 6:13 a.m. with no power.

What was a surprise was that there were no updates from you on your website ALL DAY LONG.

There is no ERT.

I looked at Twitter, expecting to find more information.

Nope.

Your first tweet was at 10:05 a.m. — nearly four hours after 600K+ Georgians lost power.

And this ridiculously late attempt directed people to the outage map that had NO INFORMATION.

Much later, you tweeted this gem:

No shit, Sherlock.

I couldn’t resist replying.

Here’s the thing: I do not doubt your crews in the field and in the office are working very hard to restore power.

But in a crisis, you have to communicate to your stakeholders. This is PR 101. And THIS is why I’m dogging you.

Whoever is handling your Twitter account tweeted only 13 times in the space of 24 hours.

People are freaking out and you traffic in sporadic platitudes?

Come ON!

You can do better. You should do better. Millions of Georgians rely on you.

Next time, I hope your response team includes a dedicated crisis communicator.

Sincerely,
Beth

Read Full Post »

There are only two industries that call their customers ‘users’: illegal drugs and software.
Edward Tufte

Dear Jeff Orlowski,

Thanks for directing “The Social Dilemma” for Netflix. A number of friends told me to watch, so I did.

It’s a fascinating and thought-provoking look at how tech companies manipulate people for profit. Also, we are conditioned by society (i.e., watching others) to want to be part of these platforms (hey, Social Learning Theory!).

DUH.

We live in a capitalist society. We are all potential consumers. Social media algorithms are no different (to me) than companies choosing which radio, television and newspaper ads to place based on user data gleaned from Nielsen/Arbitron ratings and subscriber information.

One of the underpinning theories for my journalism and mass communications dissertation was Herman and Chomsky’s Propaganda Model (1988). Media manipulation is a peaceful way for those in power to maintain the status quo.

Their recommendation for scooting out from under control? Get your information from many sources.

DUH. AGAIN.

It’s personal responsibility. Critical thinking.

You don’t want to be addicted or manipulated? Then employ your critical-thinking skills. Put your phone away one in a while. And beware the filter bubble.

Maybe I’m just super cynical. Critical. Suspicious. Typical Gen X.

I’m also someone who has been trained to look at all sides of an issue, thanks to my reporter background.

In the documentary, Sandy Parakilas, senior product marketing manager at (formerly with Uber and Facebook), said:

“(There are) biases toward false information … the truth is boring.“

One more time: DUH.

In news, we have a phrase for that: “If it bleeds, it leads.”

That’s because — by its very nature — news is an anomaly. You don’t cover the planes that land.

And the more unbelievable, horrible and salacious something is, the more interesting it is. It’s human nature to swivel your head when you pass a car crash.

 

So, to me, there’s nothing new here.

Plus, your documentary is as manipulative as the social media it criticizes.

The irony is not lost on me that it was created for a streaming service that tracks user engagement and supplies content based on history.

The doom-and-gloom soundtrack helps instill that sense of dread.

And I love how the tech folks interviewed have all made their money and now suddenly have developed a conscience.

One of the main interviewees, Tristan Harris, might be worth up to $5 million.

Huh.

Interesting.

That doesn’t make your documentary any less compelling. It just means I had a chance to practice what I preach.

Keep up the good work!
Beth

 

 

 

 

Read Full Post »

Dear Royal Caribbean,

The travel industry has been hit hard. I don’t have to tell you that, as cruise companies such as yourself have experienced catastrophic losses.

So I would think you would be upping your customer service game.

I’d be wrong. Clearly.

You still suck.

After the first time we traveled with you, I vowed it would be the last.

But sometimes you have to go along with the group, and my group decided to give you another go.

We were supposed to go in June, but PANDEMIC. So we got a credit toward a future cruise.

On Tuesday, the group bat signal went up that it was TIME TO BOOK said cruise.

It is fairly easy to book a cruise (i.e., spend money) on your site.

You know what is not easy to do? ANYTHING ELSE.

  • Link reservations with the others in the group? No. I have to call.
  • See my credit? Nope. Call.
  • Use my credit? Hell no. Call.

Sigh.

So I called, and got the very snippy Miguel. Here’s how part of the conversation went down:

Me: I’d like to use the credit from my cancelled cruise.
Miguel: I see that you spoke to a representative March 9 and were promised a credit.
Me: Yes.
Miguel: You want to use that credit toward the cruise you just booked.
Me: Yes.
Miguel: That credit has not been processed yet.
Me: Not processed? It’s been two months.
Miguel: Yes. I see that you called March 9. May I put you on a brief hold?
(Brief hold commences. Miguel returns.)
Miguel: You will receive an email next week with a confirmation code for the credit. You will then need to call back to ask to have the credit applied.
Me: So let me get this straight: I had to call to cancel to get a credit. Then call to get the credit processed. Then I have to CALL once I receive an EMAIL that my credit is ready so that I can have my credit applied.
Miguel: Yes.
Me: You know that’s insane, right?
Miguel (at his snippy summit): This is our process.

The next step is to link reservations so that we can all sit together at dinner. Miguel is aghast that I would want something else from him. He informs me that both Sophia and Petra have to put in their reservation notes that they want to link with me, and I have to do the same.

MY GOD.

I text both Sophia and Petra about this situation. We are the ones in our families who HANDLE THINGS. So we are handling things like the Tracy Flicks we are. All three of us are on the phone independently with you, Royal Caribbean. It is NO WONDER the wait time to speak to a representative is so long.

Sophia goes FULL KAREN and asks to speak to a manager. I’m so glad she did.

Sophia’s method was so effective that I actually got a confirmation from her, Sophia, via text. Not from you, RC.

Ignore my dark humor. It’s how I cope.

Unbelievable.

So. We will see you in December, COVID willing. But I know I’ll be on the phone with you sooner.

And you know how much I love talking on the phone (sarcasm alert).

Hoping you see my point,
Beth

Read Full Post »

Dear Self-isolating Friends and Family,

What a time to be alive! It is unprecedented weirdness. I don’t know about you, but some aspects of life are totally normal (my boys fighting) and some are totally bizarre (no toilet paper or cleaning products in stores).

I received the email below. Ordinarily, that would send me into a tailspin. You know how I love my Biddy Boot Camp.

But you also know that I am an optimistic person. So here I am looking on the bright side:

1. Atlanta traffic has been reduced to early-1990s levels.

This is lunchtime on I-85 where it joins I-75. It’s usually a jam.

2. No line at The Varsity (no eating inside either, for better or worse).

3. No one is sneezing, coughing or sniffling in public. (I’m thrilled. I hate this. Pandemic and non-pandemic advice: If you are sick, STAY HOME.)

4. Family time (again, for better or worse). I’m not ready to kill the children. Yet.

5. Home cooking. Last night, I made Pommes Anna from a recipe by Chef Anne Burrell. (I watched “Worst Cooks in America” during my isolation this weekend.) It’s basically scalloped potatoes with a twist.

Yum!

6. The potential to watch shows on my (long) list of suggestions. Although I find myself rewatching “Schitt’s Creek” in preparation for Season 6.

7. No cancellation fees on the annual cruise we had to reschedule before Coronavirus came calling.

8. Faculty at my university are forced to try online learning. I’ve been singing this delivery method’s praises for years, but some of my colleagues have been reluctant. It’s not perfect, but it works. And it compels people to learn new things and be creative to improve the experience for themselves and for students.

9. The chance to do things that have been put off for way too long. We moved to a different place in the same neighborhood the weekend before everything started changing substantially. With the forced down time, we have unpacked everything, put up shelves, cleaned the place, etc. I also rewired our speaker system — something I needed to do since we moved back to Atlanta.

10. The constant reminder to WASH YOUR DAMN HANDS. I’m continually appalled by the number of people who do not wash their hands after going to the restroom. Gross!

Join me in optimism: Tell me about your silver lining.

Love and air kisses from at least six feet away,
Beth

 

Read Full Post »

Older Posts »