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Posts Tagged ‘Rage’

doDear Mr. Trump,

Hi there! I’m Beth. I’m no one you’d know personally. I doubt six degrees of separation could apply to us. I’m just a middle-class mostly white voter — a voter with typical human emotions like joy and fear.

I’m sure this whole “running for president in 2016” venture started off as a lark. You know, like it did in 2000. Deep down, you probably are as surprised as anyone else that you are now the Republican nominee. I know the 16 candidates who dropped out are pretty shocked. (I personally feel the most sorry for Jeb Bush. I can’t imagine Thanksgiving with the family.) It’s a strange election indeed when Jeb Bush is not considered a viable candidate.

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Anyway, there’s been plenty of talk about you being, you know, related to SATAN, but I’m sure you can’t be that bad. I mostly liked you when you were on “The Apprentice.” I’m sure all your negative publicity is because of that danged liberal media. (I must have missed my liberal entrance exam when I started working in the media in 1988. I think I was part of the College Republicans then. Whoops. Glad my employers didn’t find out!)

But wait … isn’t Fox News conservative? They didn’t like you for a while either.

Anyway, I’m sure it is just a misunderstanding. I’m sure you are quite lovely in person.

I’d like to see for myself: My husband and I would like to invite you over for dinner. We have a modest house — certainly not Mar-a-Lago — but we are happy.

We are just trying to settle on the guest list. Here’s who’s on the list at the moment:

  1. Eddie. Eddie, of course, has to be at dinner because he lives here. I must warn you, though: He’s Puerto Rican. He was born in Puerto Rico. His family is from and lives in Puerto Rico. So maybe you want to stick to topics other than debt relief for Puerto Rico. He likes to talk about CrossFit.
  2. James. I also want to invite our friend James. I think you will get along well with him. After all, you said in 2011, “I have a great relationship with the blacks. I’ve always had a great relationship with the blacks.”
  3. Billy. I’d like to invite our friend Billy, but I’m not sure. He’s Muslim, so maybe he has to stay outside. I don’t want to offend you or violate your proposed ban on Muslims.
  4. Daniel. My ex brother-in-law Daniel likely will want to come. He’s Mexican, so I’ll get the kids to use their Legos to build a wall around him at the table. I think he bought them the Legos, in fact.
  5. Patrick. I think he’s part Native American, but he doesn’t really look “Indian.”
  6. Matt. My friend Matt is Jewish, but I don’t know if he is good at negotiating. I’ll check into that.
  7. Brian. He is a high school friend of mine who is gay. He’s single though. No problems there!
  8. My nephew. He’s from Canada (sorry), but he works at a bible college. As you are a “baby Christian,” he can help nurture you.
  9. My dad. He was in the military, but he wasn’t a POW. So that’s good.
  10. Royce. He’s a white male. I know you’ll love him.

Royce’s wife Sarah and I will be in the kitchen where we belong, trying to look sexy. (It’s our job, as you mentioned.)

I know you are busy — you are even having trouble scheduling important things like debates — but I hope you will make time for us. Please have your people call my people (my people = me). Looking forward to meeting you before the November 2016 election!

Earnestly yours,
Beth

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Dear Georgia Department of Revenue:

I see you still have not gotten your act together, despite my April 27 plea. At that point, it had been more than three weeks since I had mailed in my tax return that necessitated a refund.

Time passed.

Three more weeks.

The “Where’s my Refund?” portal indicated that my return had been received, and I should allow 30 business days to receive the refund.

I decided to call you last week (May 19 to be exact) just to see if I could narrow that field a bit.

I waited on hold for 30 minutes then received an option for a call back. I chose “yes” and got the requested call in fewer than 30 seconds (bizarre).

The foul-tempered woman on the phone revealed that my refund had been cleared for processing May 12, and it was in the queue to be deposited in my account. She informed me I should allow 30 business days.

That same day, the portal indicated that my refund was processing, and I should allow 15 business days.

This is what I found on the portal today:

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What the FRESH HECK is THAT? Ninety BUSINESS days?

There is a big difference between 15 business days (three weeks) and 90 business days (18 weeks) and even the 30 days (six weeks) quoted on two different occasions. Ninety days would mean I should have my refund by Sept. 16 — nearly SIX MONTHS after I mailed the return to you. You do realize that’s insane, right? Especially when you consider that I would have gotten it within 72 hours if I had been able to file electronically. Three more months from that date, and I’ll be filing for a new tax year.

Let that sink in a bit.

Get it together, Georgia. You already are out of whack in so many areas. Don’t add to the list.

I want my $2+!

I hate you. So much.

Sincerely angry,
Beth

 

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Dear Bathroom-fixated Bureaucrats/Legislators:

The abundance of so-called “bathroom bills” is mystifying to me. Why is this a thing? Am I supposed to carry my birth certificate with me just in case I’m stopped by the Potty Police? Can I not use the men’s room when the women’s room has a line 10 deep? Is there really an epidemic of pedophiles stalking children in bathrooms?

I’m not down with the POV of people and groups such as the Family Research Council on their support of these bills. To me, the FRC’s six “talking points” should never be spoken aloud, much less written. Are you folks listening to yourselves?

kevin-moore-bathroom-cartoo

I am NOT worried about pedophiles in the bathroom preying on my kids. Why? Because my kids are old enough to holler at someone who is doing something inappropriate and/or leave the bathroom immediately and tell Eddie, me or another adult in charge. Do other parents not discuss today’s version of stranger danger with their children? If my kids were younger, they would not be in the public bathroom without me or Eddie. So I don’t really understand what the fuss is all about.

I AM worried about a different kind of filthy person: the kind who leaves the bathroom a crime scene. I don’t want to have to wear a hazmat suit to answer nature’s call.

Where is the outrage over pee on the seat and floor?

Where is the disgust over lady products wadded haphazardly in disposal bins?

Where is the fuss over floaters?

bathroom-e1277159107542

THAT is what bothers me on a daily basis, not the thought of a transgender person needing to use the facilities. I’m not even worried about sexual predators (see reason above). I’m worried about people who don’t wash their hands. Germs kill!

If you must have Privy Patrol, let them cite for infractions such as:

  • Burglary of All the Toilet Paper
  • Assault with a Deadly Scent
  • Leaving the Scene of an Accident

I’ll be writing my congressman.

Yours in Sanitation,
Beth

 

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Dear Georgia Department of Revenue:

It’s been more than three weeks since I dutifully mailed in my 2015 tax forms. Your federal counterparts (i.e., the IRS) cashed my payment check the day they received my forms. Yet I’m still waiting for my refund from you.

Usually I file electronically and get my refund lightning fast. However, thanks to some asshat who tried to steal my identity on a federal return (little did they know that I am not a federal refund kind of gal), I had to mail in the forms.

So now I’m wondering, “Where’s my refund?” It’s a common-enough question that you have a web page devoted to the answer. Let’s break it down:

You cannot help me by phone (no number given) or walk-in (Where would I go to do that in Savannah?) until 30-45 days have passed. I repeat (and so do you): 30-45 days. That is an eternity in today’s instant-gratification society.

Oh wait: You have a portal to allow tracking.

Great!

I signed up. I received this response when I tried to track my refund:

Screen Shot 2016-04-27 at 3.23.10 AM

 

What is the freakin’ deal?

Comma splice aside (What? No one to proofread? There should be SOMEONE, given the fact that employees aren’t tied up helping people for 30-45 days or so), I promise I entered the correct information. I’m looking at my tax forms. I used my SSN to log in, for crying out loud.

I don’t want to get all loud, Rihanna style, but I do want my refund.

I shouldn’t expect efficiency and logic from a government entity, but I do. I’m optimistic like that. So if you could get your act together, that would be great.

Yours in fiscal responsibility,
Beth

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1280px-IHOP_Restaurant_logo.svgDear IHOP:

To borrow from Taylor Swift, “Why you gotta be so mean?

Let me explain.

My family and I recently visited the newly open restaurant in Pooler. We walked in and immediately were struck by the fact that servers outnumbered diners four to one. When I asked for a booth, the hostess gave me such a dirty look that I backed down and meekly took the table.

It was our server’s second day on the job and about to be her last, she said. Why? The owners and corporate reps were in town — hence the reason there were about 24 servers on duty. She said servers weren’t making any money because they had just a couple of tables all day. (This explains why we had to sit at a certain table.)

I watched her carry our four drinks, spilling mine because she didn’t have a tray. “Why don’t you have a tray?,” I asked, remembering my days as a server at Western Sizzlin’. She said there were only a couple of trays in the whole restaurant, and they could only use them for certain purposes. Carrying drinks apparently was not one of them.

Um … what?!?

I’m a chatty sort, so chat we did. She told me all the servers had just been barked at by one of the suits because they had too many cutlery bundles on the tables. They had put four bundles out for a four-person table. That makes sense to me, but it is not OK in IHOPland. Four-tops get two bundles; six-tops get four. No wonder we always have to ask for silverware.

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I happened to spot one of the suits. As I was riled up, I marched over to talk to him. Topics: excessive amount of servers, trays, silverware. This fellow, a vice president according to his business card, could not have been smarmier. He was incredibly dismissive of me and simply said that “corporate” has determined all of the policies so that all IHOPs are the same.

Here’s an excerpt from our conversation:

Me: “But not allowing trays makes it harder for servers to do their jobs.”

Him: “They can use trays.”

Me: “They can’t use trays to carry drinks.”

Him: “No, they can. They just can’t put the trays on the table.”

Me: “But no one is using trays here.”

Him: “Yes, they are.”

Our server: (overhearing conversation but out of the VP’s eye line, meets my eyes and shakes her head, “No.”)

I did not see anyone use a tray the entire time I was there.

Another excerpt:

Me: “It doesn’t seem logical that tables for four people would only have two bundles of silverware.”

Him: “Yes, it does. IHOP corporate wants all IHOPs to look the same when customers walk in.”

Me: “But they could look the same if they had the right amount of silverware on the tables as well. We always have to ask for silverware.”

Him: “The hostess should count the number of people and bring the amount needed.”

Me: “Well, first of all, that makes extra work for people, which doesn’t make sense. Second, our hostess didn’t bring two extra bundles for us.”

Him: “Yes, she did.”

Me: (Looking at him with my patented “Are you effing kidding me?” glare) OK. I give up.

Good job, IHOP, for selecting a person for a vice president role who has such a handle on (inane) IHOP policies yet a complete inability to grasp why policies exist: to help customers have an enjoyable dining experience and want to return.

So we are not going to return. Sorry, IHOP. You need to rethink your rules and leadership.

Came hungry, left unhappy,
Beth

 

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The so-called Religious Freedom laws in Indiana and Arizona are polarizing, to be sure, and the events in Ferguson, Missouri, and beyond are more than disturbing. I thought we had evolved past the point of Other = bad. Not so. I was naive and stupid to think that because I believe difference = good, everyone else does too. This difference of opinion is not good. Ironic, I know.

I want welcoming and accepting voices to speak louder than those of people who do not believe all are created equal. Here’s another voice to add to the concert: Brian Harper in this guest post.

Dear gay people: 

You are my people and I love you. We should never tolerate being treated as lesser than anyone. If fact, no one should. It is nothing short of painful hearing religious leaders and politicians openly condescending to us daily. Imagine the message that kids are getting who are still figuring themselves out. It’s no wonder so many gay youth are committing suicide. This country is largely not a welcoming place, despite being referred to as the melting pot of the world. 

However, I’m really disappointed and sometimes shocked by the amount of name calling and hatefulness a lot of our community throws out at those who don’t agree with us. I understand and feel the anger and the pain and the frustration. How can people want so badly to control us and take away our simple happiness? Still, we have to do better. We can fight the good fight without tarnishing ourselves in the process. It’s easy to lash out towards ignorance with more ignorance. I’m guilty of it myself. I’m also acutely aware of how we are perceived the the statement we make with how we present our arguments. It’s important that we lead with love and empathy, wherever we can find it. Not everyone who thinks differently than us is bad. Most of them are just fearful of what they don’t understand. Sometimes it seems easier to beat people into submission, but that’s exactly what they are trying to do to us, and we deserve better. 

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Honi soit qui mal y pense*

being-away-clarity-insane-thinking-of-you-ecard-someecardsDear Villain in My Life:

Hi there! It’s been a while since I thought of you. I hear you are at it again, though, smiling coolly while your internal evil furnace blasts away.

If people only knew all the lies you’ve told. You got what you wanted, but look at the cost. (Wait … do you see the cost? Hmmm … maybe not. You always were quite short-sighted.)

I think you actually believe some of the stories you’ve told though; you’ve told the lies enough times that you now think they are true. Don’t worry; I still remember what really happened. I have proof if you ever need a reality check.

Villainy, when detected, never gives up, but boldly adds impudence to imposture.
— Oliver Goldsmith

Someday I will make you a character in a book I write and I’ll use your words and deeds to make millions. I wouldn’t even have to write well. Just look at E.L. James’ success!

For me, living well really is the best revenge.

You, of course, are living the life you deserve.

Carry on,
Beth

* Motto of the Order of the Garter (Translation: Shamed be he who thinks evil of it.)

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Guest post by C. Brenon Day

To whoever is reading this and thinking about knocking on my door:

I go to work at 4 a.m. and need to sleep, or I am working on a painting that needs my full attention.

In the interest of time management, please see the warning category that might apply to you.

Family or friends: Bring sweet tea, chocolate and/or french fries. Call me on my cell.

Republican: Isn’t there a group you need to be suppressing or a book burning that needs organizing?

Democrat: Shouldn’t you be out trying to organize a protest or applying for a job?

Independent: You have Republicans and Democrats knocking on your own door, so why are you on my porch?

Green: You must be high. There is a gas station just down the street. They have Cheetos and Cheerwine. I don’t.

Tea Bag Party: There is a woman thinking about voting on something. Don’t y’all have rules in your manifesto against that? Go check your copy at home.

Religion representatives: Yes, I have found him. We are discussing your future outcome right now, in fact.

Alarm companies: Don’t mind that click; it’s just me turning the safety off. Oh, and if you see the large dog muzzle laying in the yard just leave it. I’ll pick it up on the way to my court-ordered anger-management meeting.

Yard care services: Question for you: If I bury a dismembered body in the yard, do I need to fertilize next year or will that be enough?

Cleaning supply or housekeeping care services: I know how to get blood out of carpet and get rid of DNA and fingerprints off of most surfaces, so I’m good, thanks!

All others: Just don’t.

Have a great day!


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E78PostOffice
Dear USPS deciders-in-chief:

I avoid the Fahm Street branch of the U.S. Postal Service in Savannah because the agents working there are always so unpleasant. Today was by far the worst “service” I’ve ever experienced. What follows is exactly what happened to Eddie, the kids and me today when we arrived for our passport renewal appointment referenced in my last post.

Scene: Two women working the counter. Each has a customer. I am the next person in line.

Woman 1: (Nametag covered by sweater) Can I help you?
Me: I’m here to renew a child’s and an adult’s passport.
Woman 1: (Looks at me blankly for at least five seconds while I look back. It lasts so long that I begin to wonder if I had actually spoken words to her.) The child doesn’t have to be here to renew the passport.

(This seems like an odd thing to say. It doesn’t change my reason for standing in front of her.)

Me: Yes, he actually does, along with both parents.
Woman 2 (to Woman 1): (As if we are not standing there) Do they have an appointment?
Woman 1 (to me): Do you have an appointment?
Me: Yes, at 2:15.
Woman 1: (Sighs and goes to get a book from the back then returns to the counter) Your name?
Me: Concepción
Woman 1: (Looks at me as if my name is an affront to all that she values in life, then looks at the book again) What’s that name?
Me: Concepción. C-O-N-C-E-P-C-I-O-N. 2:15 today.
Woman 1: (Apparently finding my name) Wait over there or in the chairs. It doesn’t matter. She’ll be with you in a moment.
Me: Who will be with me?
Woman 1: (Indicates Woman 2 with her head)

Waiting commences. We watch Woman 1 be unfriendly to four more customers. Woman 2 finishes passport paperwork for her customer.

Woman 2: (To the whole lobby, even though we are standing four feet in front of her and facing her) Concepción!
Me: I have a child and adult passport renewal.
Woman 2: (Nametag reads “Mrs. B. Mobley”) We don’t do adult renewals here.
Me: (Smiling and trying to be friendly) OK, but I can mail it from here.
Mrs. B. Mobley: (Looks at me in a hostile manner) Yes.

I hand her my materials. She looks at Dominic’s photo.

Mrs. B. Mobley: This photo is not the right format. The face is too close. Our camera is broken. You can send it in anyway and see if they contact you.
Me: I followed the instructions on the U.S. Department of State website …
Mrs. B. Mobley: (Cutting me off) That is not my concern. I asked you if you wanted to send it in as is and see if they process it or contact you for a different photo.
Me: (Noting her condescending tone and reflecting my dissatisfaction with a tightness around my eyes and mouth) Yes. I want to send it in.

She fills out paperwork while I make sure Eddie’s renewal paperwork is in order. In a very clipped tone, she requests various things such as signatures, a check for the renewal, and a $25 processing fee (!). (I have to pay for the five minutes it takes to have this paperwork processed by a surly employee?)

Me: (After watching how she attaches Dominic’s photo to the application) May I borrow your stapler? (She hands it to me with a sigh.) I just put it on like you just did?
Mrs. B. Mobley: (No answer. Just a nasty look.)
Me: (Thinking “Why you gotta be so mean?“) How much is the renewal fee for adults?
Mrs. B. Mobley: $110.
Me: And I just put this all in an envelope and send it off? There’s nothing else?
Mrs. B. Mobley: (Still condescending) That’s how it works.

She finalizes Dominic’s paperwork. I finalize Eddie’s and mail it off. The process is over, thankfully. This is 20 minutes of perhaps the worst customer service I’ve ever experienced.

Do you deliberately seek the most ill-natured people you can find for your customer service positions? These two women have no business dealing with the public.

Look, we all know the USPS is in trouble and hemorrhaging money. Don’t you think you could help your situation by improving customer service? Stop advertising and start improving the experience for the people who are paying you. It’s your only hope!

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I would rather gnaw off my own arm than go to the Fahm Street location again. There are other passport locations. For my mail needs, I’ll continue using my local post office. The people are inept, but at least they are nice.

Sincerely,
Beth

*apologies to Holiday Inn

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67517_600Dear USPS deciders-in-chief:

I think I know why the USPS is in trouble.

  1. I went to my local post office to mail Christmas cards at the beginning of December. They did not have any holiday stamps. None. What’s up with that?
  2. In the middle of December, I requested a mail hold for a three-day span. Two days after it expired, I still had not received my mail. I called my local post office to find out the mail’s whereabouts. The woman on the phone seemed to have no understanding of how the online mail hold request system worked, no idea where my mail was, or how to reach my carrier. She said they don’t have cell phone numbers for carriers because they are not allowed to contact them while they are out. Um … what?!?
  3. I needed to mail a package to my brother-in-law at the end of December. My local post office printed a label for Priority Mail at a cost of $55. Shocked by that price, I balked. The woman told me that there was nothing she could do because she already printed the postage sticker. I had to pay the price.

Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds.
— inscription on the James Farley Post Office in New York City

Yeah, well, crappy management might.
— Beth, consumer

Is this just December craziness or evidence of a larger problem? I’m inclined to choose the latter because of this:

I need to renew Dominic’s passport. As he is a minor, he must come in person to an authorized passport location, along with Eddie and me. There are only two post offices in Savannah where you can renew minor passports: The main post office on Fahm Street and the Eisenhower branch.

The process took fewer than five minutes last time. The agent had to look at the identification for all three of us and sign the form.

Yet now you require an appointment. An appointment! And when I called to make this appointment, I couldn’t get one for three weeks. Really?!? Is that your bright idea or does it belong to some genius at the U.S. Department of State?

Also, there are no Saturday appointments, so that means I have to pull Dominic out of school, and Eddie and I have to take off work to go to this appointment. Brilliant.

If you’d like to stay in business, you might want to consider customer needs a bit more. Just a thought!

Sincerely,
Beth

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