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Posts Tagged ‘Technology’

Dear Helios,

Thanks for giving us one good day at the beach. We needed it after our annual trip turned into a nomadic search for reliable Wi-Fi in the age of ‘Rona ‘Rona.

(Thank you to Patrick/Petra, Tammy and Sharon for letting us park in your homes when the beach Wi-Fi would only allow us to connect my iPad and the Roku.)

Saturday became our hassle-free day. I only had to worry about keeping my foot elevated.

Dominic and Gideon only concerned themselves with how deep they wanted to dig a hole.

Eddie only bothered with taking photos of said hole.

Back story: For whatever reason, the boys love to dig a hole in the sand every time we go to the beach. I don’t know why.

But people act like they’ve never seen a hole. Not a single person passed without commenting.

Granted, it was quite an impressive dig.

Meanwhile, I was desperately trying to blend the tan stripes on my stomach that I got from tubing. (You know: When I got stuck outside of the tube and wiped off all the sunscreen trying to wriggle back into it.)

I was taking a nap when the family started badgering me to get under the umbrella. They started calling me names (“Whitey”) and reminding me of that one time.

It was hurtful.

Me to Eddie: Why can’t I be a bronzed goddess?

Eddie: You can be a vanilla goddess.

So I did retreat to shade, but not before checking the hole.

During the GREAT DIG, Eddie and I savored some adult beverages.

Me to Eddie: What are we doing about dinner?

Eddie: I don’t know. What do you want to do?

Me: I want to go to Crab Shack.

Eddie: But we’ll have to drive.

Me: We can take Lyft.

Eddie: No, wait: WE HAVE A DESIGNATED DRIVER!

(We both look at Dominic in the hole.)

There was much rejoicing.

Anyway, thanks for giving us a sunny, mild day.

Hope you’ll be around the next time we plan a family trip.

With appreciation,

Beth

*I got into the Disney vault for that.

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Dear Administrators at My Boys’ School,

I hate to criticize you in the middle of a pandemic. I know you are doing the best you can. So let me just provide some well-meaning advice based on what I experienced leading up to and during Curriculum Night.

  1. Send a schedule and teacher links more than just a few moments before the event begins. You could have saved so much parent worry. It also might have boosted attendance. I managed to attend six sessions (out of 10 that I tried). The most present in any session? Five, including the teacher and me. In one session, it was just Dominic’s Geometry teacher and me. She is a lovely woman.
  2. Make sure the links work.

    This is what happened when I followed the provided link. There was no meeting code.

  3. Either extend the time per class or just have the teachers record overview videos. Seven minutes is not enough time (not even for that childhood game šŸ˜‰).
  4. Strongly suggest that teachers use the same platform. Zoom worked fine. Google classroom was hit and miss. Microsoft Teams didn’t work (no audio).

I’m not trying to be a jerk to you in these difficult times. But I do want to be an active parent. Please make it easier for us. I don’t think these are unreasonable, outlandish suggestions.

Thank you.

Sincerely
Dominic and Gideon’s Mom

*Thanks to the Beach Boys.

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Dear Teachers,

God love you. I can’t even imagine how difficult your life is right now. Thank you so much for all that you do for woefully low pay.

This post is addressed specifically to my sons’ teachers.

I do not envy you.
I appreciate you.
I know you are doing the best job you can.

That said, I don’t think I will be attending Curriculum Night tonight because it is just too confusing for me.

And this is what worries me.

I have a number of college degrees.
I am technologically adept.
I teach online and have created online courses.

Yet I CANNOT FIGURE OUT how and when to log in tonight. Each of my children has seven teachers plus homeroom. They are at the same school. I’ve received SO MANY emails.

Interestingly enough, only half of the teachers have sent the emails. I haven’t heard anything from the other half. Ninth-grade teachers are much more communicative (five of eight) than 10th grade (two of eight).

Here’s the biggest problem: Most emails don’t include times. I filled out the form. This teacher did not send the link. Also, she sent that email at 10 p.m. the night before, giving parents just over 24 hours to respond.

Another teacher wants us to join during the day. DURING THE DAY! You know, when most people are working their full-time jobs.

There are only two of you who have provided an easy guide like this:

But guess what: Those two? Scheduled at the SAME TIME. Of course. You know how I know? I had to do this old school:

Nothing written means I got nothing from the teacher.

Then later — at 4 p.m. today — I got a text from the principal with this schedule:

The principal sent this ONE HOUR before the event is supposed to begin. You’ll note that the times don’t line up with what the teachers sent. And how am I supposed to attend two sessions (because I have two kids) at the same time in the space of fewer than seven minutes?

If it is this confusing for me — an educated technophile who works in education — I cannot imagine how difficult it is for parents who aren’t. Or parents who speak English as a second language. Or parents who do not have access to technology.

And you know it is difficult for the students to keep up with all this.

I can see why some students are already completely checked out (e.g., Dominic).

All I’m asking for is some consistency, at the VERY least.

Maybe I’ll see one of you tonight. We’ll see.

Thanks again in general for all that you do. These are weird, challenging times.

Sincerely,
Dominic and Gideon’s mom

*Thanks, Kim Wilde.

 

 

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There are only two industries that call their customers ‘users’: illegal drugs and software.
Edward Tufte

Dear Jeff Orlowski,

Thanks for directing “The Social Dilemma” for Netflix. A number of friends told me to watch, so I did.

It’s a fascinating and thought-provoking look at how tech companies manipulate people for profit. Also, we are conditioned by society (i.e., watching others) to want to be part of these platforms (hey, Social Learning Theory!).

DUH.

We live in a capitalist society. We are all potential consumers. Social media algorithms are no different (to me) than companies choosing which radio, television and newspaper ads to place based on user data gleaned from Nielsen/Arbitron ratings and subscriber information.

One of the underpinning theories for my journalism and mass communications dissertation was Herman and Chomsky’s Propaganda Model (1988). Media manipulation is a peaceful way for those in power to maintain the status quo.

Their recommendation for scooting out from under control? Get your information from many sources.

DUH. AGAIN.

It’s personal responsibility. Critical thinking.

You don’t want to be addicted or manipulated? Then employ your critical-thinking skills. Put your phone away one in a while. And beware the filter bubble.

Maybe I’m just super cynical. Critical. Suspicious. Typical Gen X.

I’m also someone who has been trained to look at all sides of an issue, thanks to my reporter background.

In the documentary, Sandy Parakilas, senior product marketing manager at (formerly with Uber and Facebook), said:

“(There are) biases toward false information … the truth is boring.ā€œ

One more time: DUH.

In news, we have a phrase for that: “If it bleeds, it leads.”

That’s because — by its very nature — news is an anomaly. You don’t cover the planes that land.

And the more unbelievable, horrible and salacious something is, the more interesting it is. It’s human nature to swivel your head when you pass a car crash.

 

So, to me, there’s nothing new here.

Plus, your documentary is as manipulative as the social media it criticizes.

The irony is not lost on me that it was created for a streaming service that tracks user engagement and supplies content based on history.

The doom-and-gloom soundtrack helps instill that sense of dread.

And I love how the tech folks interviewed have all made their money and now suddenly have developed a conscience.

One of the main interviewees, Tristan Harris, might be worth up to $5 million.

Huh.

Interesting.

That doesn’t make your documentary any less compelling. It just means I had a chance to practice what I preach.

Keep up the good work!
Beth

 

 

 

 

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Dear Dekalb County School System:

Thank you for starting the school year online rather than face to face. Thank you for not caving to pressure from the COVIDiots Thank you for keeping all of us safe.

We are still in a FREAKIN’ PANDEMIC!

If people had buckled down and done what they should have in March/April, we might be closer to being back to normal.

But no.

Sigh.

Anyway.

My boys went back to school today. Usually I’d post a photo from their first day of the new school year on social media. This year, it seems silly.

Their bedrooms are their school.

Here it is, for what it’s worth:

Dominic is in 10th grade. Gideon is in ninth.

They are feeling overwhelmed. Seven classes each. All virtual. Mostly asynchronous.

(I’m even overwhelmed by the number of parent emails and texts I’m getting.)

There are thousands of kids doing the same thing, so the network was overloaded. Dominic was in a synchronous classroom by 9 a.m.

It took Gideon until 11 to get online.

But this is the way it is right now. I’m not complaining.

One of the cool things is that they decided they wanted to go to the store to get their own supplies. No ridiculously long and detailed supply lists this year. Thank GOD. (They rarely even used most of the things we just HAD to get.)

One of the not-so-cool things is that we ended up going to Walmart. (Shudder. Big stores now give me anxiety.)

On the way home, Dominic and I had this conversation:

Him: I really would prefer actually going to school. I’ll take my chances with the virus.
Me: Great! So you want to put your brother at risk, me at risk, and also your father who has asthma and likely would get the worst of it and die.*
Him: Well, when you put it like that, I guess virtual is fine.
Me: Mmmhmm.

So, DCSS, keep up the good work. Difficult times call for creative solutions. We will persevere.

You know that adage: What doesn’t kill us makes us stronger.

Sincerely,
Beth, DCSS parent

* Yeah, I exaggerated, but not by much. Eddie has had so many colds that graduated to pneumonia.

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Dear Coronavirus:

You’ve affected every aspect of my life and the lives of others, but I guess we won’t be meeting in person. At least not right now.

I was sure we had a date. You remember.

So I submitted myself to your truly heinous screening process:

I drove through a tent where people in hazmat suits stuck a stick up my nose, carved out some of my brain, and tried to pop out my eye from the back.

This could be me if the woman had a death grip on the steering wheel.

That’s how it felt.

They said they’d let me know if you were ready for me.

But to borrow from and butcher the work of Randy Travis:

Since my email still ain’t pinging,
I assume it still ain’t you.

And that’s really for the best. All your exes say you aren’t fun.

Kthanksbye,
Beth

UPDATE (July 5 at 7:51 p.m.): I finally got an email. Negative, as I suspected. But peace of mind is everything!

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Dear Vogel State Park Employees:

My son and I needed to get some fresh air, so we booked one of your efficiency cabins for two nights.

The reservation process was easy.

Getting into the actual cabin was not.

We stopped at the visitors center to check in. It was locked, but there were two signs on the door.

I called both numbers and had to leave messages. Messages!

I opened the app. Checked my reservation. Yep: Everything was in order.

We went to the cabin. Saw this:

Great idea, if only the code came with the confirmation email.

It did not.

Me to Gideon: Well, it’s 3:30, and check in is at 4. Maybe I’ll get the code when I check in on the app then.
Gideon (skeptically): Maybe.

We went to the store to buy supplies. At 4, I checked in on the app.

Checked in — great! No door code — not great.

The beleaguered old man at the front gate when we returned was no help.

Just keep calling! You’re not the only one trying to check in.

We went back to the visitors center. Called the numbers. Left two more messages.

I was about to go FULL KAREN.

Suddenly, I see a Georgia State Parks official truck whizz by.

Gideon: Mama! Look!
Me: I see it!

I take off in hot pursuit. And by “hot pursuit,” I mean 20 mph. The speed limit is 15.

The truck stops at the boathouse. A harassed woman gets out. Looks at me in surprise as I pull up behind her.

Me: We’re trying to get into our cottage and have been calling the numbers.
Her: No one has time to answer the phone.
Me: So how do we get in?
Her: Knock on the back door of the visitors center.
Me (gaping in shock): Ok. Thanks.
Her: And slow down!

Back at the visitors center, we go around back. It’s clear that members of the public are not supposed to be back there.

Gideon knocks. We hear scuffling. The door opens a crack. A youngish blonde woman peers out like this is a damn speakeasy!

Center dweller: Yes?
Me: We would like to check into our cabin.
Her: One moment. (Shuts door.)

In a couple of minutes, she returns with a code written on a sticky note.

Me: Thank you. We’ve been trying to call.
Her: Yeah, we’re not answering the phone. We’re doing inventory.

Inventory! WHY? When people are trying to check in?!

FFS.

Anyway.

The code works. The cottage is great. All is well.

The lake and grounds are beautiful. But your check-in process sucks.

Please get it together.

Thank you,
Beth, a Georgia resident and state park consumer

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Dear Royal Caribbean,

The travel industry has been hit hard. I don’t have to tell you that, as cruise companies such as yourself have experienced catastrophic losses.

So I would think you would be upping your customer service game.

I’d be wrong. Clearly.

You still suck.

After the first time we traveled with you, I vowed it would be the last.

But sometimes you have to go along with the group, and my group decided to give you another go.

We were supposed to go in June, but PANDEMIC. So we got a credit toward a future cruise.

On Tuesday, the group bat signal went up that it was TIME TO BOOK said cruise.

It is fairly easy to book a cruise (i.e., spend money) on your site.

You know what is not easy to do? ANYTHING ELSE.

  • Link reservations with the others in the group? No. I have to call.
  • See my credit? Nope. Call.
  • Use my credit? Hell no. Call.

Sigh.

So I called, and got the very snippy Miguel. Here’s how part of the conversation went down:

Me: I’d like to use the credit from my cancelled cruise.
Miguel: I see that you spoke to a representative March 9 and were promised a credit.
Me: Yes.
Miguel: You want to use that credit toward the cruise you just booked.
Me: Yes.
Miguel: That credit has not been processed yet.
Me: Not processed? It’s been two months.
Miguel: Yes. I see that you called March 9. May I put you on a brief hold?
(Brief hold commences. Miguel returns.)
Miguel: You will receive an email next week with a confirmation code for the credit. You will then need to call back to ask to have the credit applied.
Me: So let me get this straight: I had to call to cancel to get a credit. Then call to get the credit processed. Then I have to CALL once I receive an EMAIL that my credit is ready so that I can have my credit applied.
Miguel: Yes.
Me: You know that’s insane, right?
Miguel (at his snippy summit): This is our process.

The next step is to link reservations so that we can all sit together at dinner. Miguel is aghast that I would want something else from him. He informs me that both Sophia and Petra have to put in their reservation notes that they want to link with me, and I have to do the same.

MY GOD.

I text both Sophia and Petra about this situation. We are the ones in our families who HANDLE THINGS. So we are handling things like the Tracy Flicks we are. All three of us are on the phone independently with you, Royal Caribbean. It is NO WONDER the wait time to speak to a representative is so long.

Sophia goes FULL KAREN and asks to speak to a manager. I’m so glad she did.

Sophia’s method was so effective that I actually got a confirmation from her, Sophia, via text. Not from you, RC.

Ignore my dark humor. It’s how I cope.

Unbelievable.

So. We will see you in December, COVID willing. But I know I’ll be on the phone with you sooner.

And you know how much I love talking on the phone (sarcasm alert).

Hoping you see my point,
Beth

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This meme … so accurate.

Dear Friends and Family:

It’s Day 16 of captivity. I’m finding ways to amuse myself.

For example, I created a pandemic playlist. Y’all know I love a good playlist, and there’s something for everyone here.

I watched Tiger King, along with most of America, it seems.

Yes, it’s really the batshit crazy train wreck everyone says it is.

Someone posted a genius Bingo card for it.

This is what my card looked like after 30 minutes into JUST ONE EPISODE.

I had a virtual happy hour with Goat Yoga Lisa. And 36-hour Tina has planned one for Wednesday. During our chat, Lisa mentioned that her photos from St. Patrick’s Day 2019 showed up in her Facebook feed.

Lisa: There I was, in crowds! Standing close to people! Drinking other peoples drinks!
Me: Those halcyon days.

The family has laughed plenty playing board games.

I wish I could remember what the answer was for this Sensosketch.

I’ve done my spring (and summer and fall) cleaning plus all the laundry. I’ve been cooking nonstop. I even made egg salad — something I don’t often make because I hate peeling eggs.

The pollen has given me a headache and sore throat, but I’m still obsessively taking my temperature just to be sure.

Weird times, friends. Weird times.

Stay safe. Keep busy. Watch Joe Exotic.

Love,
Beth

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Dear COVID-19,

Pack your knives and go.

One day you’re in; the next day you’re out.

You’ve been chopped.

But yet you’re still here. And where am I?

Trapped on the couch watching way too much Reality TV. Clearly.

I even managed to get through some of my “Ridiculousness” backlog.

I still have a ways to go.

It’s only been a week of intense social distancing, but it has taken a toll on this extrovert who loves nothing better than to be out of the house.

I remember my mother and father always being aggravated with me:

Mom: Why can’t you sit still?
Me: I just can’t.

Dad: You are going out AGAIN?
Me: YES!

My boss told me I could work from home.

I said I had two teenage boys at home. No WAY I want to be there.

So I’ve been splitting my time.

Answer emails. Walk to work. Answer more emails. Advise students via Zoom. Talk to whoever might be around at a safe distance. Walk home. Answer more emails. Read industry reports.

Lather. Rinse. Repeat.

On Friday, I spoke to two people. It was a big day.

I’ve been doing plenty of cooking and cleaning. Talking to people ON THE PHONE (!). And drinking. So much for the good done via Dry January.

I just read a horrifying article that indicates this could go on for 10-12 WEEKS.

If that is what it takes to keep more people from getting you, COVID-19, then I understand, and will try not to complain.

But I really wish you would take the hint and LEAVE.

The tribe has spoken.

Impatient and unhappily housebound,
Beth

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